It’s inevitable that we’ll see lasting behavioural change as a result of COVID-19. But determining which of the behaviours adopted during the pandemic will stick and which will disappear once restrictions come to an end is less clear-cut. According to a survey of CMOs by Dentsu, this is the number one challenge keeping senior marketers awake at night.
We'll draw on the findings of a new Kadence study powered by Dynata with 3,000 consumers in 10 markets (China, Japan, India, Singapore, Indonesia, Thailand, the Philippines, Vietnam, the UK and the US) to: